Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Site Control Panel you will find an exhaustive Help section offering a plethora of help articles and commonly asked questions. They are answered by our support team of seasoned technicians. Just fill in your question and our clever platform will return the best answer.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of step–by–step video tutorials that visually demonstrate how you can sort out a typical problem connected with your Linux website hosting account. You will find the tutorials in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 technical support service and a one–hour ticket response guarantee. Our seasoned techs will be available to you night and day to attend to your queries and to remedy any issue that you may have. Simply submit a customer service request from the Help section and we will respond back to you instantly.